Nitty Gritty Details

Nitty Gritty Details

How to Contact Me:

Email (PREFERRED METHOD): lstrayerphd@gmail.com

I typically check email at the start and end of my work days. I will do my best to respond within a day of receiving your message.

PLEASE NOTE: My email is NOT secure, and it does NOT meet HIPPAA privacy standards, so please ONLY use it contact me! I will reply on a secure portal.

Phone (607.220.5250) & Text Messages (offered to existing clients):

Phone Contact should be reserved for:

  • emergencies

  • when you need to cancel an appointment with less than 24 hours notice

  • there is a pressing concern or issue that you need to address with me prior to our next scheduled session

I seldom directly answer the phone, so please leave a message (including your name) at 607-220-5250 (office). I will get back to you as soon as possible. If it is an emergency, and you do not hear from me in a timely manner, please call my mobile phone (607-329-7014) or, if I don't pick up, go to your nearest hospital emergency room.

Availability as of 9/12/2019 :

    • Corning Practice - one or two alternate week appointments available

    • Ithaca Practice - one alternate week therapy appointment available, booking evaluations in October 2019

Offices

    • Ithaca: Tuesdays (12 to 5:30), Wednesdays (8-12 to 3-6:00) and Thursdays (12 to 7:30), evaluations scheduled on Fridays

    • Corning: Mondays (11:00 to 6:45)

Appointments

  • Appointments begin at ten or forty minutes past the hour and last for 50 minutes. It is expected that adults will be available to pick up their children at least five minutes before the end of their scheduled appointment.

Insurance:

  • I accept and directly submit bills to Aetna and BCBS insurance plans, and request payment of copays by cash or check at the time of a session. I provide receipts that can be used for reimbursement from other insurance companies. If you do not have insurance, I charge $140 per session. I also make accommodations for 20% of my clients for sliding scale fees. These slots are usually full, as they are as of 9/12/2019.

Cancellations:

  • Unless I am able to reschedule a session with another client, I charge $100 for all appointments cancelled with less than 24 hours notice.